Let
Me Introduce Myself
Hello and
Welcome to the AS/400 Technical
Support Help Desk web site. My
name is Dick Lucas and I am the
CEO of AS/400 TSHD. My career has
spanned over 34 years in the
field of application development
and customer engineering. I
joined IBM in 1985 and quickly
developed a close association
with the Rochester laboratory
during the development of the
AS/400 system. I began as a
programmer developing
applications and soon moved to
supporting customers in the field
as a customer engineer.
I worked in
Rochester, Minnesota for 5 years
in the AS/400 Technical Support
Center providing support for
programming languages and AD
tools then later moved to the IBM
Application Support Division in
Westlake, Texas to provide
technical support for OS/400 and
the Office product OS/2 current
and OV/400 on the AS/400.
How
We Can Help
With a name as big as AS/400
Technical Support Help Desk, you
probably think our rates are big,
too. You may be surprised to
learn that we have very
affordable rates, possibly even lower
than what you're paying now.
That's right! You might actually
find our rates cheaper than what
you have paid for AS/400
midrange-related services in the
past.
You can take advantage of our
low rates on any type of AS/400
that you have, be it CISC to
RISC, Y10 to iSeries eServer. Do
you just need to have just Remote
Administration? We'll be glad to
help. Are you facing an upgrade
or migration from CISC to RISC?
We can help. Do you need a system
problem resolved for your AS/400?
Whatever your needs, AS/400 TSHD
has the experience to do the job
right the first time, and the
strength to stand behind our
work.
AS/400 TSHD provides unmatched
service and support to our
customers. (Click here to see
some of the clients that
we’ve helped.) We have
developed a wide range of
services for our clients, and
we're confident that we can
deliver the perfect solution for
you!
