Expertise

Expertise provided include the following:

Consulting

• Technical Reviews and Audits
• Requirements Analysis
• Software Selection
• Migration Planning
• Project Management

LAN/Midrange & IBM CA/400

• IBM AS/400 Client Access/400 (PC Support)
• AS/400 Connectivity and Communications Engineering Support
• Display Station Pass-through (DSPT)
• Systems Network Architecture Distribution Services (SNADS)
• Distributed Data Management (DDM)
• Spool File Control & Transmission
• Help Desk Development, Staffing and Support
• Hardware & Software Installation, Configuration, Maintenance and Support
• Problem Determination and Resolution

LAN/WAN (Typologies)

• Windows NT 4.0, 2000, 2003 (Usually Local Bus)
• IBM AS/400 and IBM Mainframe (Usually Token Ring/Logical Ring)
• Firewalls, Routers, and Bridges (Usually Star & Tree)

LAN/WAN (Transports)

• Ethernet 10Base-T/100Base-T & 1Gbit-T (IEEE 802.1 & 802.3)
• Token Ring (IEEE 802.5)
• Firewalls, Routers, and Bridges
• Transmission Control Protocol - Internet Protocol (TCP-IP/IEEE 802.2)
• Broadband/Data Link Switching (DSL) Internet Connections

LAN/WAN Comm. (Protocols)

• Systems Network Architecture (SNA)
  Including:
  
• Advanced Peer-to-Peer Networking (APPN)
  
• Advanced Program-to-Program Computing (APPC/LU6.2/PU2.1)
  
• InterSystem Communications Facility (ICF)
  
• Common Programming Interface for Communications (CPI-C)
  
• Synchronous Data Link Control (SDLC)

• Logical Link Control (LLC)
  Including:
  
• Transmission Control Protocol/Internet Protocol (TCP/IP)
  
• Binary Synchronous Communications (BISYNC)
  
  
• Dial-Up
  Including:
  
• Point-to-Point Protocol (PPP)
  
• Link Control Protocol (LCP)
  

WorkGroup Computing

• Microsoft Exchange and Outlook (installation, configuration, setup)
• Deerfield VisNetic Mail Server (installation, configuration, setup)
• AS/400 Domino/Lotus Notes (installation, configuration, setup)
• IBM AS/400 Office/OfficeVision (OV/400)

IBM AS/400 Technical Support

• Installation, Configuration, and Support of AS/400 Systems CISC thru RISC
  Including:
• iSeries and eServers
  
  
• Installation, Configuration, and Support of AS/400 SPD books, PCI cards, and DASD
  
  
• Installation, Configuration, and Support of the AS/400 Operating System (OS/400)
  Including:
• Migration Path and Upgrades
  
  
• Installation, Configuration, and Support of all AS/400 peripherals
  
• Remote Work Station Controllers
  
• Component Failure and Impact Analysis
  
• Remote & Onsite AS/400 System Administration
  
• Electronic Customer Support (ECS)

Also see our service offerings that are available on this web site.

For further information contact:

Ray Shapp
419.730.4122 / AS/400 Technical Support

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IBM AS/400 © IBM Corporation 1988-2006